02.03.2018

I am an experienced translator. How can I join your team?

You can send an e-mail with your CV bilgi@mottoceviri.com / info@mottotranslation.com. We will get in touch with you as soon as possible to go on with the assessment process.

MoTTo Translation - Human Resources
02.03.2018

How will I receive my invoice?

Once your order is completed, you can access your account to download your invoice as .pdf file to your computer and you can print the invoice.

MoTTo Translation - Accounting
01.01.2018

Do I have to subscribe to your website to make an order?

Mottotranslation.com.tr is an online trnaslation services platform. This way you can easily upload you documents, confirm your order, make payments, track the progress of your project, and download the translated files ans your invoice whenever you want. If you want to access these services, you have to be subscribed to our website.

MoTTo Translation - Online Sales Team
01.02.2018

How long will it take for the document to be translated?

Our professional translators have the work capacity of 2,000 words per day. Before we can provide you with an estimate, we consult with our translators and confirm the time it will take to translate the file.

MoTTo Translation - Proofreading Team
01.02.2017

Can you do a test translation for me before I confirm my order?

If you want to be sure of the quality of the service we provide, we can translate a short excerpt from the text (approx. 100 words) for you.

MoTTo Translation - Technical Support Team
01.02.2017

Can you get my translated document notarized?

You can receive notarized translations of your document. All you need to do is to click on the "I need notarization for my documents" option in the "Additional Services" section before you make your order.

MoTTo Translation - Technical Support Team
01.02.2017

Is is possible for my documents to be translated by a sworn translator?

There are many sworn translators in our team. If you want your documnets to be translated by a sworn translator you can choose to do so while making your order. Our project managers will take notice of it while assigning the translation project.

MoTTo Translation - Technical Support Team
01.02.2017

Can you send me the translated document by cargo?

You can receive your translated documents online with the Protranslate platform as well as by cargo. To do so just click on the "I want to receive my documents by cargo" option in the "Additional Services" section.

MoTTo Translation - Technical Support Team
01.02.2017

An error occured while uploading my document. What should I do?

E-mail a screen capture of the error message and the LOGID of the relavant screen along with the document to be translated to bilgi@mottoceviri.com / info@mottotranslation.com and our qualified team will help you resolve the issue.

MoTTo Translation - Technical Support Team
01.02.2017

I have uploaded my document and made the order. What's next?

We will send you an e-mail when the translation is completed on the "Estimated Date of Delivery" or earlier. Once you get that notification, you can log into your account and download the document.

MoTTo Translation - Technical Support Team
01.02.2017

Çeviri siparişi aşamasındaki "Teslimat Hızı" seçenekleri ne işe yarıyor?

Siparişinizi verirken, çeviri ihtiyacınızın aciliyetine göre standart veya hızlı çeviri opsiyonlarından faydalanabilirsiniz. Seçenekler arası seçiminizi değiştirdiğinizde, siparişinizin “Tahmini Tamamlanma Tarihi” seçilen çeviri hızına göre değişecektir. Buradan ihtiyacınız olan tarihte teslimat gerçekleşecek şekilde size uygun olan opsiyonu seçebilirsiniz. Çeviri ücretleri, seçtiğiniz teslimat hızı opsiyonuna göre değişkenlik gösterebilmektedir.

MoTTo Translation - Teknik Destek Ekibi